Gulf Career Group Feedback and Website Support

Feedback helps Gulf Career Group understand problems affecting job seekers, employers and website visitors. Use this page to report an incorrect job detail, explain an account or page issue, suggest a useful improvement, or share clear comments about your experience. The more specific your message is, the easier it is for the support team to review the correct page and understand what happened.

When to Use the Feedback Form

This form is suitable for website and service comments. For example, you may report a vacancy that opens the wrong application page, a country filter that shows unrelated jobs, an employer tool that does not load, or a page that is difficult to use on a phone. You may also recommend a career guide that would help candidates prepare for applications across Qatar, the UAE, Saudi Arabia, Kuwait, Oman or Bahrain.

This feedback page is not a general job application form. To apply for a vacancy, open the relevant role from the Gulf job listings page and follow the application method shown in that listing. Employers who want to submit a genuine vacancy should use the post a job page or the appropriate employer dashboard.

How to Send Useful Feedback

Start with the exact page or job listing involved. Add the page URL when available, choose the closest category and write a short subject that identifies the issue. In the message, explain what you selected or clicked, what appeared on the screen and what you expected to happen. Mention whether you used a desktop computer, tablet or mobile phone. Browser information can also help when the issue appears only in Chrome, Edge, Safari or another browser.

A screenshot can be useful when it shows the relevant error, broken layout or incorrect vacancy detail. Before attaching a file, remove private information that is not needed for the review. The form accepts common image files and PDF documents up to the limit shown beside the upload field.

Feedback for Job Seekers

Candidates can report unclear application instructions, missing location details, incorrect job categories, expired links or content that does not match the advertised role. Please identify the vacancy by its title and page link. Do not send passport copies, bank information, passwords or unnecessary personal records through this form. For safer application guidance, read the Gulf Career Group fraud awareness guide before responding to suspicious recruitment messages.

Feedback for Employers

Employers can report problems with vacancy submission, employer registration, company information, job approval status or application management. Include the company name used on the account and the affected page, but do not place account passwords or confidential candidate records in the message. For a matter that requires direct assistance rather than general feedback, use the contact and support page.

Reporting Safety or Accuracy Concerns

Choose the safety concern category when a listing or message appears to request payment, uses an unrelated application link, copies another organisation, or asks for sensitive documents before the employer has been verified. Explain the concern using factual details and include the relevant URL. Visitors can also review public phishing and scam guidance for general advice about suspicious links and messages.

What Happens After You Submit

The submitted message is sent to the website support address for review. The team may check the affected page, compare the information with the available listing details or contact you when more context is required. Some corrections can be completed quickly, while matters involving an employer, account ownership or technical investigation may need additional review. Sending complete information in the first message helps reduce unnecessary follow-up.

Before You Submit

• Confirm that your email address is correct.
• Add the page URL or vacancy title when the message concerns a specific page.
• Describe the problem and expected result in clear language.
• Remove passwords, banking information and unnecessary identity documents.
• Attach only a relevant screenshot or PDF when it helps explain the issue.

Clear, accurate feedback supports better job pages, safer application guidance and a more useful experience for candidates and employers across the Gulf region.