Report a Bug

Report a bug on Gulf Career Group when a page, link, form, login, job filter, employer tool, or application feature does not work correctly. Include the page address, the steps you followed, and the result you saw so the support team can check the issue clearly.

Report a Bug on Gulf Career Group

Refresh the page once before sending your message. A second test in a private browser window can also show whether the problem affects the website or only one saved browser session. Mention the result of that check, even when the page works normally the second time.

Details to Include in a Bug Report

Copy the full address from the browser bar and add the page title. State whether you used a phone, tablet, laptop, or desktop computer. Name the browser, such as Chrome, Edge, Safari, or Firefox. You should also mention whether you signed in as a candidate, employer, or visitor.

Describe each step in the order you followed it. For example: “I opened Job Listings, selected Qatar, chose Engineering, and clicked page two. The page returned to page one.” This simple description gives the team a clear route to test.

Copy an error message exactly when one appears. A cropped screenshot can also help. Remove passwords, one-time codes, passport details, QID numbers, bank information, private messages, and confidential employer documents before you upload any image.

Report a Bug About Job Search and Filters

For a job-search problem, include the keyword, country, category, and page number you selected. Explain whether the page showed no jobs, repeated a vacancy, displayed the wrong country, or opened another listing. Add the job title and employer name when one vacancy causes the problem.

An employer may close, correct, or remove a vacancy. That normal change does not always indicate a technical fault. Send a report when a filter ignores your choice, pagination repeats the same results, a job card opens the wrong vacancy, or the page enters a loading loop. You can compare the result with the main Gulf job listings page.

Report a Bug About Applications and Accounts

When an application fails, identify the job and the apply option you selected. Tell us whether the form failed to open, the submit button stopped responding, a CV upload failed, or no confirmation appeared. Keep your CV out of a general technical report unless support asks for a test file through an approved channel.

For login or registration trouble, mention the account type and the step where the process stopped. State whether you used email login or Google sign-in. Never include your password. The exact on-screen message can help support separate an account-role conflict from an incomplete registration or redirect error.

Report a Bug About Employer Tools

Employers can report dashboard, vacancy submission, preview, application-list, and account-control problems. Include the draft or published job title, then name the field or button that failed. A vacancy waiting for administrator review follows the normal publishing process.

Contact support when entered information disappears, the dashboard opens the wrong item, or the page displays an error. Use the contact support page for general questions about job posting, employer details, or hiring help.

Mobile Display, Broken Links and Slow Pages

For a mobile display issue, include the phone model when you know it and mention portrait or landscape view. Useful examples include text covering a button, a menu that will not close, a form extending beyond the screen, or a popup blocking the page.

Provide both the source page and failed destination when you find a broken link. For a slow page, explain whether the delay happens every time and whether other pages load normally. A note such as “the page stayed blank for about 20 seconds and then showed an error” gives useful context.

Check Your Browser Before Sending the Report

An old browser version can affect forms, menus, uploads, and secure sign-in pages. Check for an update, reload the page, and try again. Google provides official instructions in its Chrome update guide.

Security and Fraud Concerns Need a Different Report

Use the security advice page for suspicious recruiters, fake offers, payment demands, impersonation, or fraudulent vacancies. Share enough information to identify the listing or message, but protect your personal data.

This page focuses on technical behaviour across Gulf Career Group. Keeping website faults separate from fraud reports helps the correct team review each concern.

What Happens After You Report a Bug

The support team opens the affected page and follows the steps you supplied. Staff may compare the result across devices, browsers, or account types. Some faults require checks involving a theme, plugin, browser, employer link, or outside service.

Support may ask for a clearer screenshot, the approximate time of the error, or confirmation that the problem still occurs. Send one focused report for each separate issue. When the same fault affects several pages, list those pages in one message instead of sending duplicate reports.

Report a Bug: Frequently Asked Questions

What information should I include?

Include the page URL, the steps you followed, the result you saw, the result you expected, your browser, your device type, and a cropped screenshot when it adds useful detail.

Should I include passwords or identity documents?

No. Never send passwords, one-time codes, passport copies, QID details, bank information, or other sensitive personal data in a technical report.

Can I report a job application problem?

Yes. Name the job, explain which apply option you selected, and describe the message or behaviour that appeared. Keep confidential documents out of the report unless support requests them securely.

Can I report a suspicious recruiter here?

Use the security advice and contact pages for suspicious recruiters, payment requests, impersonation, or fake vacancies. Keep this page focused on website functions and technical errors.

Will every report receive an immediate reply?

Response times can vary. Detailed reports help the team prioritise faults that block login, job applications, vacancy posting, or access to important pages.

Related Gulf Career Group Pages

Browse current roles on the job listings page, read common answers on the FAQ page, review the privacy policy, or check the terms and conditions.