Helpdesk & Complaints Supervisor

Job description

iFAS is recruiting a Helpdesk & Complaints Supervisor in Jeddah, Saudi Arabia. In addition, the candidate will possess relevant certifications and demonstrate proven experience in managing complaints and support documents. Strong English language skills are essential for effective communication with diverse stakeholders. Furthermore, this position remains open to Saudi Nationals who meet the specified requirements.

Job details

The employer is iFAS, and the role is in Jeddah, Saudi Arabia, and advertised experience is 3–5 years of FM experience in a relevant field, and the job type is Full Time.

Other roles in this iFAS notice

iFAS also advertised these positions in Jeddah in the same notice: Site Manager, General Electrical Supervisor, Cleaning & Housekeeping Supervisor (M/F), HSE Engineer, Plumbing & Firefighting Technician, HVAC Technician, General Electrician and Low-Current Engineer (Electronics).

It also names PABX & Telecom Technician, Audio & Visual Systems Technician, CCTV Systems Technician, Fire Alarm Systems Technician, BMS / Monitoring & Control Technician and Carpentry & Metalwork Technician.

Candidate requirements

Experience

Strong facility management & maintenance background. Applicants should also proven experience with supporting documents.

Professional Requirements

Open to Saudi Nationals. Applicants should also relevant certifications (where applicable). Applicants should also good command of English.

How to Apply

Apply: ta@ifas-ksa.com.

Source Information

Gulf Career Group published this listing on 2026-08-23 under notice reference GCG-29438. The website review date is 2026-10-22; it is not an employer-confirmed application deadline. The advertisement source is iFAS. Also, the original notice is available at https://lnkd.in/dTsii_uu.

This listing comes from the recruitment notice. For this reason, employer-specific facts stay with that notice. Applicants should confirm that the vacancy is still open before submitting personal documents.

Applicants can also find general employment guidance at Saudi Ministry of Human Resources and Social Development. This official resource is general employment guidance. However, it does not verify this vacancy and is separate from the employer's application channel.

Applicants can browse more jobs in Saudi Arabia on Gulf Career Group.